Content Goals

	Arrange training activities.
	Work crossword.
	Define the following key concepts.

Cross-cultural training prepares expatriate employees for global job assignments.

Cross training prepares an employee for a job normally handled by someone else.

Diversity among individuals encompasses not only obvious differences such as age, gender, race, and culture, but also more subtle dimensions such as work style, life-style, values, beliefs, physical characteristics, social and economic circumstances.

Expatriates work in a nation other than their home country.

A job is a specific position an employee holds in an organization.

A mentor helps employees become accustomed to the rules, norms, and expectations of the workplace and provides career insight and guidance based on personal career experience.

Orientation is a program that introduces new employees to the organization as a whole, their work unit and co-workers, and their job duties.

Productivity is output per unit of input, usually expressed as a ratio.

Retraining involves providing additional education or job-related training.

Training refers to improving an employee's knowledge, skills, and attitudes so that he or she can do the job.