Content Goals

	Determine power and authority.
	Work crossword.
	Define the following key concepts.

Chain of command is an unbroken line of reporting relationships that extends through the entire organization that defines the formal decision-making structure.

Formalization is the degree to which tasks are standardized and rules and regulations govern employee behavior.

Line authority is direct supervisory authority from superior to subordinate.

Power is the ability to exert influence in the organization beyond authority, which is derived from position.

Span of control refers to the number of employees that should be placed under the direction of one manager.

Staff authority is more limited authority to advise.

Team is a small number of people with complementary skills who work toward common goals for which they hold themselves mutually accountable.

Unity of command within the chain states that each person in an organization should take orders from and reports to only one person.