Content Goals

	Determine consensus-building techniques.
	Work crossword.
	Define the following key concepts.

Collaborative relationships are those defined by mutual learning and shared creation.

Consensus is a form of participative decision making in which the entire team is consulted and all members accept a decision.

Conflict is the perceived incompatible differences that result in interference or opposition.

Delphi technique is a form of group decision-making in which members never meet face to face and equal participation is structured by the use of written questionnaires.

Dysfunctional conflict prevents a group from achieving its goals.

Free association is a process of producing ideas in rapid succession with a minimum of inhibiting or restraining action.

Functional conflict supports group goals.

Groupthink is a term describing a type of thinking that leads to poor decisions.

Nominal group is a group of people working independently rather than interacting with each other.

Social facilitation is a process in which the productivity of each individual is increased by the stimulation provided by other group members.