Supervision Syllabus

This is the syllabus for BMGT 1301, Supervision, a 3-semester hour course by Gemmy Allen of the Business and Technology Division at Mountain View College.

The entire course will be presented online. It is accessible through the course's web address at http://ollie.dcccd.edu/mgmt1374. Technical recommendations are presented in HELP.

COURSE DESCRIPTION	EVALUATION PROCEDURES
PREREQUISITES	GRADING SYSTEM
LEARNING OUTCOMES	WITHDRAWAL POLICY
SCANS	COURSE MATERIALS
LEARNING ACTIVITIES	EXPECTATIONS

This course is a study of the role of the supervisor. Managerial functions as applied to leadership, counseling, motivation, and human skills are examined.

There are no prerequisites. Concurrent enrollment in BMGT 1382, Management Cooperative Education, is recommended.

The student will explain the role, characteristics, and skills of a supervisor and the principles of planning, leading, controlling, staffing, and organizing at the supervisory level. The student will identify and discuss the human skills necessary for supervision, explain motivational techniques, and give examples of how they can be utilized by a supervisor, and structure a working environment which will provide a variety of ways for employees to be motivated.

The following list of course objectives, aligned with the contents of the hyperlink book, Supervision, will be addressed.

Supervision: An Overview
1. Compare today's manager to a manager at the time of the Industrial Revolution.
2. Breakdown managerial functions.
3. Describe management level variations.
4. Identify multiple managerial roles.
5. Describe management skill types and characteristics.
6. Explain management historical developments.
7. Describe common business environmental forces.

Supervision: Planning
8. Examine the planning process.
9. Determine operating guidelines.
10. Write organizational performance objectives.
11. Develop action plans.
12. Apply problem solving/decision making processes.

Supervision: Organizing
13. Examine the organizing process.
14. Determine power and authority.
15. Apply communication process steps.
16. Identify delegation process components.
17. Examine time and stress management techniques.

Supervision: Directing
18. Examine teambuilding techniques.
19. Determine consensus-building techniques.
20. Examine selection processes.
21. Arrange training activities.
22. Describe the primary models of leadership.
23. Analyze motivation enhancement approaches.

Supervision: Controlling
24. Examine the controlling process.
25. Address employee-counseling issues.
26. Address employee discipline issues.
27. Conduct employee evaluation.
28. Examine the termination process.

The Secretary's Commission on Achieving Necessary Skills (SCANS) was appointed by the Secretary of Labor to determine the skills our young people need to succeed in the world of work. Mountain View College is determined to prepare you with the knowledge and skills you need to succeed in today's dynamic work environment. Towards this goal, these workplace competencies and foundation skills have been designed into the curriculum for this course:

Common Workplace Competencies
· Manage Resources: Time/Staff
· Exhibit Interpersonal Skills: Work in teams/Teach others/Serve customers/Lead work teams/Negotiate with others
· Work with Information: Acquire and evaluate data/Organize and maintain information/Interpret and communicate data
· Apply Systems Knowledge: Work within social systems/Work within organizational systems/Monitor and correct system performance

Foundation Skills
· Demonstrate Basic Skills: Reading/Writing/Speaking/Listening
· Demonstrate Thinking Skills: Creative thinking/Decision making/Problem solving/Thinking logically
· Exhibit Personal Qualities: Individual responsibility/Sociability/Self-management

Various learning activities will be used to accomplish the educational outcomes. Hyperlink book and computer online readings are used to introduce materials, methods, and concepts. Click here for the tentative SCHEDULE.

· Attend class online via computer.
· Read assignments online.
· Participate in Discussion Forums.
· Complete Projects.
· Take tests.

Students will be held to standards similar to those found in the workplace. I expect you to complete your assignments on time with an open willingness to learn. To measure the extent to which students attain the objectives of the course the following will be given:

· Tests: Take five tests online. Tests cover the five major parts of the hyperlink book and their related discussions. The tests could include any or all of the following types of questions: objective (true/false, multiple choice, matching), essay, short answer, and fill-in-the-blank. Because Tests operate on a separate physical server, you'll need to enter your Test username and password to enter the test area. All tests will be counted equally. Each test is worth 100 points.

· Discussion: Participate in class discussions. There are 100 possible points. Each chapter in the hyperlink book has a section titled Discussion. This section lists open-ended questions related to the content of the chapter. Some of these questions will be used in the class Discussion Forum. You are required to discuss or debate these questions with other course participants. You should reply to each Discussion Topic twice. First, give your comments on the question, and second, respond to one of your classmate's comments. Be sure to use common courtesy in responding to comments made by other students. Note: Although your messages will not be screened before you post them, we do reserve the right to remove your messages or to revoke your password if you reduce the value of this space.

· A semester project and/or other exercises may be required. These will be counted equal to a test grade.

You are responsible for understanding how your work will be graded in this course. Evaluation is a process to appraise your performance over the duration of the semester and to indicate areas of improvement.

Work is graded on a scale of 0-100:
90 - 100 A (Excellent)
80 - 89 B (Good)
70 - 79 C (Average)
60 - 69 D (Passing)
59 - Below F (Failing)

Your grade is based upon results, not efforts. Submission of projects begins the evaluation process and involves both the student and the instructor. Students are allowed and expected to correct projects. If corrected projects are submitted before the "due date," a grade of 100 is possible. Projects submitted just before the due date will lose an important safety cushion. The slightest imperfection or misunderstanding will automatically cost 10 points. The best approach is to submit projects early. The "due date" means the last day on which reports are accepted.

If you are unable to complete this course, you must withdraw from it. Withdrawal from a course is a formal procedure which you must initiate by Thursday of the 12th class week (see catalog); I cannot do it for you. If you stop attending class and do not withdraw, you will receive a performance grade of an "F."

Students often drop courses when help is available that would enable them to continue. I hope that you will discuss plans with me if you feel the need to withdraw.

A. Textbook: Supervision is found online at http://ollie.dcccd.edu/mgmt1374. Click on book. A hyperlink book offers a non-linear format with graphics, audio, and videos, which would not be reproducible on paper. It is viewer-oriented, giving the reader the opportunity to jump around and search for certain topics.

B. Software Requirements: Internet access and email are required. This course requires two pieces of software that are free. You can use one of two browsers, Netscape 5.x or newer or Internet Explorer 5.0 or newer. You will also need RealOne Player. This software will let you listen to the lectures within this course.

Students must have access to the Internet. This access may be through local campus computer labs or from home via an Internet provider.

Regular Participation is critical. Participation means contributing to the class discussions on a frequent basis.

Preparation for class:
In general, the rule of thumb for college classes is two hours of preparation for every hour of class work. Because this class is taught via the Internet, students should expect to spend approximately ten to twelve hours per week on this course. (For example, spend 6 to 7 hours/week composing and replying to discussion forum, 2 to 3 hours/week reading and interpreting the material provided on the Internet site, 2 to 4 hours/week working on projects.)

Instructor: Gemmy Allen
Email: gemmyallen@dcccd.edu
Telephone: 214.860.8626
Fax: 214.860.8592
Address: Mountain View College, 4849 W. Illinois Ave., Dallas, TX 75211